DP Furniture of Berwick Terms
Where possible we will deliver goods within the times stated
at time of sale, but goods are subject to availability
and delays can sometimes happen and are outside of our
control. As such any dates we specify for the delivery
of goods are approximate and we can accept no responsibility
for consequential cost, damages, loss, charges, or expenses
caused by any delays in delivery of goods.
It is also the customers responsibility to ensure that goods
ordered are not physically too large to fit the usual access
to the property which the goods are to be delivered to, or
into the location for which they where intended. Many larger
items ie; beds, tables, wardrobes, may need assembling by
the customer. Please ask our sales team at time of sale who
will be able to advise on this.
Please inspect all items upon receipt in the presence of
the delivery driver before signing to say that the goods
were delivered in good order. If they are not clearly mark
any faults on the delivery note and contact the store immediately.
We fully expect all goods to arrive in good order but ask
the customer to take this extra precaution in the case of
any claims made for damages. If either yourself or any representative
signs for goods unchecked, we ask, that you contact ourselves
within seven days of the delivery, either, in writing or,
by e-mail and these items will then have to be returned to
us at your expense.
We will also not be held responsible should the purchaser
dispose of their existing furniture prior to their delivery
of new items.
All furniture supplied by DP Furniture of Berwick and our
suppliers is guaranteed against manufacturing defects for
a period of 12 months from receipt of goods by yourself
or your representative. It will be rectified or replaced
at the discretion of DP Furniture of Berwick provided the
goods are in normal household use and provided that the
defect is notified to DP Furniture of Berwick, by writing,
e-mail or telephone as soon as the defect becomes apparent.
Upon notification you will be advised on the course of
action which will be taken. We reserve the right to inspect
any item in situ before agreeing to a refund or replacement.
If you placed your order via our website, the goods are
subject to the Distance Selling Regulations Act 2000, which
gives you the right to cancel your order before delivery
and obtain a refund of the value of the goods purchased,
subject to the conditions given below. This right also
extends for a seven day ‘’cooling off ‘’period
after the date of the delivery. Please note that this right
of cancellation or return does NOT apply to items made
to your particular specification in regard to non-standard
sizes, finishes, or colours. We must be notified no later
than seven days after delivery. You are then entitled to
a refund as explained in the next section
If you cancel your order by writing or e-mail before your
order is despatched to you, then you are entitled to a
full refund. Refunds will only be given if a product is
faulty and we cannot supply an exchange, or we cannot supply
your goods within a reasonable timescale in relation to
what had been quoted. If you cancel your order after you
have received it and we have received your notification
in writing or by e-mail no later than seven days after
delivery, then you will be entitled to a refund of your
order value less the original delivery charge to you, if
any, and less our standard collection charge (for mainland
UK addresses) of £50. You have an obligation to take
reasonable care of goods you intend to return and not use
them while awaiting their collection. Goods being returned
should be re-packed to the same standard of protection
as when they were delivered. Once the goods have arrived
back with us, and they have been checked that they are
in the same condition as when originally dispatched, we
will post a refund by cheque to the original purchaser.
You will receive no later than 30 days after our receipt
of your notification to return.
All dimensions are approximate, if size is critical please
contact us and we will endeavour to give you more precise
information. Wood shades and fabric do vary from
one product run to another. Whilst every effort is made
to ensure consistency this cannot always be guaranteed.
Any changes to products or major variations may be covered
by your statutory rights but otherwise variations in wood
shades, grains and fabrics do not constitute a breach of
DP Furniture of Berwick’s obligation under this agreement.
Also please bear in mind that web reproductions may differ
significantly in shade or colour from the actual item.
DP Furniture of Berwick do not disclose buyers information
to third parties. Cookies are used on this shopping site
to keep track of the contents of your shopping cart once
you have selected them, to store delivery addresses if
the address book is used and to store your details if you
select this option.
Since the business was formed we pride ourselves on our dedication
and commitment to supply quality products at superb prices
and to your total satisfaction. We have a superb reputation
for efficiency of service, product knowledge and quality,
proudly helping to make us the strong business we are today.
Prices are in GBP and are inclusive of VAT. We reserve the
right to amend prices at anytime.
Nothing in these terms and conditions affect your statutory
DP Furniture of
DP Furniture of Berwick do not
disclose buyers' information to third parties. Cookies are
used on this shopping site to keep track of the contents
of your shopping cart once you have selected an item, to
store delivery addresses if the address book is used and
to store your details if you select this option.
Since the business was formed
we pride ourself on our dedication and commitment to supply
quality products at superb prices and to your total satisfaction.
We have a superb reputation for efficiency of service, product
knowledge and quality, proudly helping to make us the strong
business we are today. Currencies are in GBP and are inclusive
of VAT. We reserve the right to amend prices and / or alter
descriptions at anytime.